Privacy Policy
How Modus Club collects, uses, and protects the information you share with us.
Overview
Modus Club ("we", "us", or "our") operates modusclub.co. This page explains how we collect, use, and safeguard personal information when you use our website, and the choices you have regarding your data.
By using our site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you place an order or contact us, we may collect:
- Name and contact information (email address, phone number)
- Billing and shipping address
- Payment confirmation details (we never collect — card numbers or bank login credentials)
- Order history and transaction data
- Device information and IP address (collected automatically)
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you about your order status
- Respond to customer service requests
- Improve our website and services
- Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties.
Payment Security
Payment is handled through the methods offered at checkout. Payment is completed either inside your own bank or banking app, or through a third-party payment processor — we never collect, see, or store card numbers, account numbers, or bank login credentials. What reaches us is the payment confirmation and the name it arrives under, used only to match the payment to your order.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can set your browser to refuse cookies or to alert you when one is being sent. Some features of the site may not function properly without cookies.
Third-Party Services
We may use third-party services such as payment processors, shipping providers, and analytics platforms. These providers have their own privacy policies, and we recommend reviewing them. We share only the minimum information necessary to provide these services.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Order records are retained for accounting and legal compliance purposes.
Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise any of these rights, contact us at support@modusclub.co.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect, to access or delete it, to correct inaccuracies, and to opt out of the “sale” or “sharing” of your personal information as defined under the CCPA/CPRA. We will not discriminate against you for exercising these rights.
We use analytics and advertising technologies — including a TikTok advertising pixel and Klaviyo for email — which may involve “sharing” personal information for cross-context behavioral advertising. You can opt out at any time by choosing Decline on our cookie banner (which prevents these technologies from loading), by enabling a Global Privacy Control (GPC) signal in your browser, or via the link below. To make an access or deletion request, email support@modusclub.co.
Do Not Sell or Share My Personal Information
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. We encourage you to review this policy periodically.
Contact
If you have any questions about this Privacy Policy, contact us at support@modusclub.co.